Strategic Property Management
At O’Neill & Co., property management (asset management) is more than just maintenance, it’s about maximising potential, fostering strong relationships, and delivering long-term value for both property owners and tenants.
We deliver smart, strategic property management services to client by taking a hands-on, detail-focused approach to commercial property and asset management. Through our trusted role as strategic partners, we protect and enhance the value of our clients’ assets while delivering a first-class experience for tenants.
Our Property Management services include:
- Full operational management of commercial and mixed-use developments.
- Service charge budgeting, collection, and financial reporting.
- Contractor management and supplier procurement.
- Health & safety compliance and risk assessments.
- Planned Preventative Maintenance (PPM) scheduling and oversight.
- Tenant liaison and issue resolution.
- Capital project oversight and implementation.
We combine big-picture thinking with day-to-day precision to ensure properties run efficiently and sustainably. By proactively managing buildings and fostering strong relationships with stakeholders, from individual tenants to management companies, we help owners maximise returns while ensuring high tenant satisfaction.
Case Study:
M7 Business Park: Smart Management, Tangible Results
Background
In 2022, O’Neill & Co. was appointed Property Managers for M7 Business Park in Naas, Co. Kildare. This well-established park required a proactive partner to oversee the operational and strategic management of the estate and its management company.
Our Approach
From the outset, we focused on clear communication with the Board of Directors and unit owners, building trust and securing support for a programme of continuous improvement. Our team implemented a robust Planned Preventative Maintenance schedule and prioritised initiatives that would deliver operational efficiencies, safety, and tenant benefits.
Key Actions and Results
- Service Charge Collection:
Achieved a 100% collection rate each year since appointment through transparency, responsiveness, and consistent service delivery. - Security Overhaul:
Replaced the on-site security presence with a high-spec CCTV and vehicle recognition system, cutting annual costs while improving monitoring via our partners at Manguard Plus. - Lighting Upgrade:
Installed LED street lighting throughout the park, reducing energy consumption and improving night-time visibility. - PPM Implementation:
Established and continue to manage PPM schedules covering access systems, pump stations, landscaping, and drainage. - Community Enhancements: Introduced an on-site organic coffee van to support tenant wellbeing and foster a sense of community.
By combining operational excellence with strategic foresight, we’ve enhanced the park’s performance and reputation. M7 Business Park is now a prime example of how proactive property management can deliver long-term value, tenant satisfaction, and sustainable cost savings.
Why It Matters: Creating Value at Every Level
Our work at M7 Business Park illustrates what’s possible when property management is aligned with strategy. For clients, our proactive approach protects the value of their asset and builds trust with tenants. For tenants, it ensures a safe, efficient, and positive working environment. And for the wider community, it contributes to a well-maintained, secure, and attractive commercial hub.
By combining national reach with local knowledge, we can anticipate market shifts, tailor services to tenant needs, and apply practical, sustainable solutions that work; all while remaining agile and accountable.
Insights & Takeaways: Lessons for Property Owners and Managers
Below are some key takeaways from our work at M7 Business Park:
- Engaged communication is key.
Whether with tenants or Board members, building trust through transparency leads to smoother decision-making and better outcomes. - Smart investment = long-term savings.
The shift from manned security to high-tech systems reduced costs while improving monitoring which resulted in a win-win for owners and occupiers. - PPM planning prevents problems.
A structured maintenance plan avoids reactive fixes, extends asset lifespan, and ensures compliance. - Small touches matter.
Community-focused initiatives like a local coffee van build rapport and tenant satisfaction in ways that go beyond the balance sheet.
We stay ahead of the curve through continuous professional development and market research; it’s how we ensure our advice and management strategies are always informed, current, and client-focused.
Ready to Elevate Your Property?
Whether you’re managing a single unit or an entire business park, our team can support you with expert advice, practical solutions, and a management approach built on trust, accountability, and results.
Follow us on LinkedIn for more insights and success stories.
Or get in touch with our Director of Asset Management – Paul Nelson